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Up Arrow Podcast


Nov 5, 2024

Mike Robinson is a Founding Member and the Head of Retail Solutions at The Eighth Notch (T8N), a technology platform enabling sustainable e-commerce delivery for shippers and carriers. With 30 years of executive experience, he has driven an $8 billion P&L and interfaced with the board of directors of a $27 billion public company. Mike also serves as an advisor and board member for several nonprofits, public companies, and startups.

In this episode…

Consumer deliveries are often made in multiple trips, with various delivery vehicles fulfilling orders at the same houses numerous times a day. Consumers are becoming more conscious of the environmental impact of these deliveries. One study found that 87% of people are willing to wait longer for eco-friendly shipping. How can brands minimize deliveries to improve profitability and environmental sustainability?

As an eCommerce executive, Mike Robinson advocates for fewer delivery trips by having the two major carriers — the Postal Service and Amazon — consolidate packages for each household. This condensed delivery method reduces packaging, shipping, and delivery costs for brands, saving the e-commerce industry hundreds of millions of dollars each year while reducing carbon footprints. Brands can offer eco-friendly box options at checkout and incentivize customers to select them by promising and fulfilling one delivery date for multiple packages. This also allows consumers freedom of choice and the ability to make a positive impact on the environment.

In today’s episode of the Up Arrow Podcast, William Harris welcomes Mike Robinson, the Founding Member and Head of Retail Solutions at The Eighth Notch, to discuss delivery density and optimizing last-mile delivery. He talks about delivery route optimization, the emerging role of automation and robotics in logistics, and his perspective on social media addictions.